5510 Lafayette Rd, Suite 290

Indianapolis, IN 46254 US

317-293- 8363

Payment Options

Financial Policy

Our primary mission is to deliver the best and most comprehensive veterinary care while minimizing your cost and ensuring ease of payment. Thus, we offer you several payment options listed below. Payment in full is required at the end of your pet’s examination or discharge.

Payment Options

We now accept payments through Paypal!

Buy Now

  • Cash
  • Check
  • Visa
  • MasterCard
  • American Express
  • Discover Card
  • Monthly payments through VetBilling. In order to qualify for this program, we will need to run a soft credit check while you are in the office.  If you are approved you do need at least 50% down.  You will also need to bring with you your state ID, your checking account information (routing number and account number) and another form of payment such as a bank-issued debit or credit card.
  • Monthly payments from Personal Finance Company
  • Monthly payments from the CareCredit® health care credit card
    • Allows you to begin treatment today and pay over time
    • Available for any veterinary service
    • Can be used repeatedly for your entire family

Deposits

For some treatments or hospitalized care, a deposit is required. Health care plans requiring comprehensive care of more than $1,500 may require up to a 50% deposit to begin your pet’s treatment. We may offer in-house payment options on a case-by-case basis.

Billing

5% interest will be charged on all outstanding account balances older than 31 days. If you have an account 60 days past due, The Paw Patch Veterinary Hospital may relinquish your balance owed to a collection agency.

Returned Checks

There is a $25 charge for each returned check.

Appointment Cancellations

A fee of $30 is charged for clients who miss or cancel more than two appointments in one calendar year without a 24-hour notice.

Pet Insurance

For clients with pet insurance, we are happy to provide you with the necessary documentation to submit a claim to your insurance carrier. Please note that all insurance claims must be paid in full at the time of service.

If you have any questions about our policies, please do not hesitate to ask. We are always available to help and hope to ensure your satisfaction with our prestigious veterinary services.

Office Hours

Our Regular Schedule

Monday:

7:30 am

6:00 pm

Tuesday:

7:30 am

6:00 pm

Wednesday:

7:30 am

6:00 pm

Thursday:

7:30 am

6:00 pm

Friday:

7:30 am

6:00 pm

Saturday:

8:00 am

1:00 pm

Sunday:

Closed

Closed

After Hours: 317-248-0832


Wednesday Hours Starting Wednesday, May 3, 2017, we will be closing EVERY Wednesday from 830a-1030a for team trainings and meetings.  If you have an emergency during these times, you can call the clinic and select the emergency option and a staff member will be contacted to help you! 

Location

Find us on the map

Testimonials

Read What Our Clients Say

  • "...consider the Paw Patch if you're currently searching for a veterinarian that has both you and your pets best interest."

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